"To HellermannTyton South Africa I'd like to complement the company and one of your employees (rep) for the excellent service provided both by him and the company, to sort out a problem with a ins/tester I purchased from Trans Tv Klerksdorp. I have always been pleased with the service I recieve from your reps and the company as a whole. The professionalism and and ability to get to the bottom of the situation quickly exceeded my expectations. Within a few days after explaining the problem with the ins/tester/modelT1851, you were able replace the tester and this is much apreciated. Such a commitment to great customer service is to be commended, you can be sure that I will continue to do business with HellermannTyton for years to come."
Sincerely, |
"To whom it may concern,
I am from the Hibberdene on the South Coast about 100 km south of Durban. We had a problem with our TDDGT timer and phoned your Durban number for advice. A technician came out to inspect the timer and promised to come back and replace it. A few days later it was all done and sorted. Thank you very much for the prompt and fantastic service we received from your company.
I do not know the gentleman's name, but I would appreciate it if you would convey my thanks and appreciation to him for service which we seldom see on the coast."
Kind regards,
Edgar Lilje